Add the Microsoft Outlook 365 Web Email Integration


In this guide we’re going to look at setting up your Outlook 365 account so you can add your emails directly into the appropriate Hoowla case.

Before we begin, you’re going to need a Hoowla account and an Outlook 365 account.

 

Step 1) Login to your Outlook 365 Account

Go to: https://outlook.office.com/owa/

Login

 

Step 2) Click the Settings Button & Go to ‘Manage Integrations’

Settings

 

Step 3) Click ‘Click here to add a custom add-in’ & Choose ‘Add from URL…’

Custom

 

Step 4) Paste in the URL

You’ll want to paste in this url into the text input:
http://hoowlaoutlook.herokuapp.com/hoowla-mail-manifest.xml

 

Add-in from URL

 

Step 5.1) Verify the Install by Opening an Email and Clicking the Hoowla Logo

Hoowla Icon

 

5.2) Sign into your Hoowla account (if you’re not already logged in)

Sign in

 

Step 5.3) Choose the Client Case to add your Email to by clicking the appropriate row.

Cases

 

Step 5.4) You should see your document having been added fully.

Done