Knowledge Base

This guide will look at how an admin user can set up shared inboxes for users in Hoowla.

Every Hoowla user can set up a shared inbox (or several) in their profile area, however you may want your IT department (or other admin user) to set up the shared inboxes for your staff. This guide will show an admin user how to edit the profile of any users in Hoowla.

HOW TO SET UP A SHARED INBOX AS AN ADMIN USER

Click on Setup

Then Branches & Employees

Then click on Edit Profile next to the user you want to set up

This will then take you into their profile section where you can access Exchange tab

This allows you to set up their shared inbox on their behalf (by following the guide)

Repeat this process for all of the users that wish to set up.