Creating and Editing Branches
This guide Shows you how to create and edit the branches within your company profile. Click the Setup link next to your name. Click […]
How do I cancel a User Licence?
HOW TO CANCEL A USER LICENCE Email support@hoowla.com with the email addresses that you want to cancel. Can I call you to discuss? Of course, we […]
Understanding Roles & Permissions in Hoowla
This guide will look at the different Roles & Permissions in Hoowla. Please note: if you are looking to add a member of staff to Hoowla […]
Setting Individual User Permissions in Hoowla
This guide will look at giving a member of staff bespoke access to Hoowla for when their role requires access different to our set permissions. Please […]
How to set up Risk Assessments in Hoowla
Hoowla has in-built Risk Assessment functionality making it easy to complete risk assessments on clients and cases with Risk Assessment reports. This guide shows you how […]
How to Change the Case Worker of a Case
This guide explains how to change and re-allocate a case in Hoowla to a different case worker. Click the Cases link next to your name. […]
How to Change the Fee Earner of a Case
This guide helps you change and re-allocate a case to a different fee earner. Click the Cases link next to your name. Open the case […]
Add a New User
This guide looks at how to add a member of staff (or a new user) to Hoowla so they have their own login details.You will need […]
How to Remove a Member of Staff
This guide will walk you through removing a member of staff that may have left the practice or no longer needs access to Hoowla. Click […]
Changing your Password
This guide will take you through changing your password in Hoowla. To access your Hoowla account you will need your email address and password. If you have […]