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Account Setup

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  2. Account Setup

How to Add a To-do Item to a Milestone

To-do items are smaller tasks that can be set up within milestones in Hoowla workflows.  An example would be a to-do for sending out the client […]

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How to Set Up an App Password on your Microsoft 365 Account for 2FA

This guide will show you how to setup an App Password on your Microsoft 365 account. You will need to do this when linking your email […]

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How to set the lead integration on a workflow

This guide will look at how to set the Lead Integration on a workflow. This means that when the workflow is added to a case, it […]

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How to Add Additional Text to Your Quote Calculator

The Hoowla quote calculator provides an instant quote without requiring any details from the end user. You are able to add additional text “contact details are […]

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How to Log in with Two-Factor Authentication Enabled

This guide will look at the process of logging in when two-factor authentication has been enabled. Please note: If you want to enable two-factor authentication on […]

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How to Unblock a User

This guide will look at how you can unblock a user.   HOW TO UNBLOCK A USER Firstly, click on Setup Then click on Branches & […]

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Why can’t I access other case types?

WHY CAN’T I ACCESS OTHER CASE TYPES?   You will only be able to create and work on case types of ‘Conveyancing’ unless you have a […]

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How do I get a User Licence?

HOW DO I GET A USER LICENCE?   To purchase a user licence you will need send us an email. The email must come from an […]

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How do I cancel a User Licence?

HOW TO CANCEL A USER LICENCE Email support@hoowla.com with the email addresses that you want to cancel. Can I call you to discuss? Of course, we […]

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How to set up Quill integration

This guide will look at how to set up your Quill integration.   HOW TO SET UP QUILL ACCESS Click Setup   Then Accounts & Finances […]

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Help Guide Categories

  • New to Hoowla
    • Sending a document via email
    • How to create an Update ULS rule
    • Understanding Workflows
    • How to Generate a Time Report
    • How to Perform an AML check in Hoowla
    • How to Invite a Person to Track a Case
    • How to Fix "Exchange Receiving Only"
    • What Does a Client See when you Invite them to Track a Case?
    • How to Log in with Two-Factor Authentication Enabled
    • How to set up Quill integration
    • How to revoke Quill access
    • What does my client see when they are asked to upload ID?
    • How to Find Saved Reconcile Reports
    • Understanding the Case List Screen
    • Adding a Document to a Calculator
    • How to Remove a Case from Being On Hold
    • How to manage case types
    • Traffic Light Colours on Hoowla Cases
    • Filtering your People List
    • Changing your Password
    • Adding a Document to a Calculator
    • Setting up your Email Signature
    • Logging into Hoowla and How to Reset your Password
    • Create a Conveyancing Case from an Existing Quote
    • How to Close a Case
  • Account Setup
    • How to Add a To-do Item to a Milestone
    • How to Set Up an App Password on your Microsoft 365 Account for 2FA
    • How to set the lead integration on a workflow
    • How to Add Additional Text to Your Quote Calculator
    • How to Log in with Two-Factor Authentication Enabled
    • How to Unblock a User
    • Why can't I access other case types?
    • How do I get a User Licence?
    • How do I cancel a User Licence?
    • How to set up Quill integration
    • How to revoke Quill access
    • What does my client see when they are asked to upload ID?
    • How to Set Up a Shared Inbox as an Admin User
    • How to Set Up a Shared Inbox
    • How to Link Hoowla with Really Moving
    • Cannot access Google Authenticator app
    • How to set up two-factor authentication on your Hoowla account
    • How to delete a webhook for Stripe
    • How to setup Stripe
    • Make a To-Do Item Compulsory
    • How to Set up Stamp Duty (SDLT) Submissions in Hoowla
    • Changing your Password
    • How to Connect Your Land Registry Account to Hoowla
    • Setting up your Email Signature
    • Editing your Company Settings
    • Setting up and Editing your Profile
    • Logging into Hoowla and How to Reset your Password
    • Connect up your Email account using Exchange Server or Office 365
  • Cases
    • Sending a document via email
    • How to Add a To-do Item to a Milestone
    • How to Reset SDLT
    • How to Mass Transfer Cases when a User Leaves the Company
    • How Do I Change the Property Price on a Case?
    • What is the chain view?
    • How to Perform a Conflict Check
    • How to Download a case
    • How to Place a Case on Hold
    • How to Remove a Case from Being On Hold
    • How to Link a Case Back to a Quote
    • What is an Entity?
    • Attach an email to a case when connected via exchange
    • Setting, Using and Reporting on the Source of Intro
    • How to set up Risk Assessments in Hoowla
    • How to Complete a Risk Assessment in Hoowla
    • How to Change the Case Worker of a Case
    • How to Add or Remove a Template to a Milestone on a Workflow
    • How to delete a case
    • How to send the Same Letter to clients at Different Correspondence addresses
    • Make a To-Do Item Compulsory
    • How to Add the Title Number and Tenure to a property
    • How to Add and Remove a Workflow from a Case
    • Connecting a Person Card with a Company Card
    • Asking a Client to Complete Missing Data
    • Adding a 'For-each Loop' to a Document
    • How to Pull New Custom Fields into a Case
    • How to Change the Fee Earner of a Case
    • Traffic Light Colours on Hoowla Cases
    • Add a Document Template to a Case Using the Attach Document Button
    • Default and Custom email subject lines
    • How to Stop Someone from Tracking a Case
    • How to Create & Edit a Person Card
    • How to Generate a Conveyancing Quote and Create a Case
    • How to Connect Your Land Registry Account to Hoowla
    • How to Bulk Upload Documents & Add Them to A Case Using OCR
    • Creating Document Entities and adding them to your Templates
    • Create a Conveyancing Case from an Existing Quote
    • Add a Key Date to a Conveyancing Case
    • Add a Note to a Case
    • How to Upload a Document to a Case
    • Adding a Diary Entry and Setting Reminders
    • Marking Items as Done in Your To-do List
    • Using Document Actions in a Workflow Task
    • How to Assign Missing people in a Case
    • Automated Backups
    • Completing a Milestone
    • How to Close a Case
  • Managing Your Firm and Staff
    • Creating and Editing Branches
    • How do I cancel a User Licence?
    • Understanding Roles & Permissions in Hoowla
    • Setting Individual User Permissions in Hoowla
    • How to set up Risk Assessments in Hoowla
    • How to Change the Case Worker of a Case
    • How to Change the Fee Earner of a Case
    • Add a New User
    • How to Remove a Member of Staff
    • Changing your Password
    • Setting up your Email Signature
    • Editing your Company Settings
    • Setting up and Editing your Profile
    • Logging into Hoowla and How to Reset your Password
    • Automated Backups
  • Quoting
    • How to Use Spetember 2022 SDLT Fees on a Quote
    • How to Use April 2021 SDLT Fees on a Quote
    • How to Edit an Existing Quote Calculator in Hoowla
    • How to Add Additional Text to Your Quote Calculator
    • How to Save a Quote as a PDF
    • How to remove your logo from quotes
    • Picking up Clients Quotes from your Referrers
    • Delete a person card
    • Quote notification emails
    • Hoowla Conveyancing Quote Calculator Setup
    • How to Set Up a Conveyancing Quote Calculator in Hoowla
    • Add a Conveyancing Calculator to your Website
    • How to Create a Referrer/Introducer
    • Adding a Referrer Login to an Existing Linked Referrer's Account
    • How to Generate a Conveyancing Quote and Create a Case
    • How to Edit a Conveyancing Quote
    • Managing Quoted Clients
    • Adding a Document to a Calculator
    • Create a Conveyancing Case from an Existing Quote
    • Quote Calculator Event Tracking using Google Analytics
  • Documents
    • Sending a document via email
    • Using Simple Version of a Document to make Editing Easier
    • Turning a Word Document into a Hoowla Template
    • How to move a document to a task
    • How to Automatically Send a Document to a Fixed Email Address
    • How to Import/Upload a Document into Hoowla
    • Adding a Document to a Calculator
    • What is an Entity?
    • How to Upload a PDF to Hoowla
    • Hoowla Document Files & Folders
    • How to Add or Remove a Template to a Milestone on a Workflow
    • How to send the Same Letter to clients at Different Correspondence addresses
    • Asking a Client to Complete Missing Data
    • Adding If-statements to your Documents
    • Adding a 'For-each Loop' to a Document
    • Add a Document Template to a Case Using the Attach Document Button
    • How to Bulk Upload Documents & Add Them to A Case Using OCR
    • Adding a Document to a Calculator
    • Creating Document Entities and adding them to your Templates
    • How to Upload a Document to a Case
    • How to Assign Missing people in a Case
  • Accounts
    • How to post a transaction request (e-chit)
    • How to Generate a Time Report
    • How to Generate a Profit and Loss Report
    • Add default items and a footer to your completion statement
    • How to Find Saved Reconcile Reports
    • How to Reconcile Client and Office Accounts in Hoowla
    • How to do a Cash Transfer
    • How to Set Up Invoice Categories and Items
    • How to create a Journal Entry
    • How to Mark an Invoice as Paid
    • How to Generate an Invoice in Hoowla
    • Adding your Company Accounts Information
    • Adding a Footer to your Invoices
    • How to Post Transaction to Client Account
    • How to Complete an Inter-client Transfer
    • How to reverse a transaction
    • How to do a partial write off of an invoice
    • How to Write Off an Invoice
    • How to Post an Office Transaction
    • Add a Bank Account
    • Add a Nominal
    • Making Payment Requests onto ledgers
    • Approving transaction requests to get them onto the ledger
  • Reports
    • How to Generate a Report my Logged Hours
    • How to Generate a Profit and Loss Report
    • Setting, Using and Reporting on the Source of Intro
    • Downloading Reports on your Firm
  • Estate Agents
    • How to remove your logo from quotes
    • View all Clients Referred to your Partnered Conveyancing Firm
    • Setting up and Editing your Profile
    • Referring a Client to your Partnered Conveyancing Firm
    • Logging into Hoowla and How to Reset your Password
    • Creating a Conveyancing Panel

Contact

T: 01792 687146
E: hello@hoowla.com

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